Returns & Refunds policy

Appointment Cancellation

Cancellations made 24 hours or more before the scheduled appointment are eligible for a full refund.

Cancellations made less than 24 hours in advance may incur a cancellation fee to cover technician scheduling and travel costs.

Same-Day or No-Show Appointments

Same-day cancellations or failure to be present at the service location may result in a non-refundable service or diagnostic fee.

Service Fees

Diagnostic or inspection fees are generally non-refundable once the technician has visited, even if repairs are declined.

Repair Authorization

Refunds are not provided for repairs that have already been approved and completed.

If a customer declines repair after diagnosis, only the repair cost is waived; the diagnostic fee still applies.

Parts & Labor

Special-order or installed parts are non-refundable.

Labor charges are non-refundable once work has begun.

Refund Processing

Approved refunds are typically issued to the original payment method within 5–10 business days.

Service Issues

If there is a workmanship issue, the company may offer a revisit or repair warranty instead of a refund.

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